Emergency arrangements

March 8, 2021

Even though the government has relaxed emergency legislation, we’re still keeping our limit of one customer n the shop at a time, with one waiting in our upper room.

We’ve had to suspend serving food or drink to consume in the Deli, and even in our walled garden and on tables in Market St. We’re assuming that by April 12 it’ll be safer to allow some cafe sales, and we’re currently agreeing with West Oxfordshire District Council where to put our Market St tables and chairs.

We’re still selling the best coffee in the Cotswolds to take away, but please don’t bring recyclable cups yet, because we can’t fill them.

In the meantime we’ll still be offering phone ordering, home deliveries, payments on account and prebooked personal shopping slots after other customers have gone home.

Many Charlburians want to get out more – but many others are still self-isolating, and want the Cotswolds’ best coffee, bread, milk and fruit & veg to help them keep well and safe.

We’ll try to announce changes here, to customers on our newsletter list and on the Charlbury town website.

We’re currently open from 8.30 to 2 pm, Monday to Saturday.

We’re currently selling our customers far more groceries than we were before the virus struck.  More and more people have been depending on us for food that bigger shops haven’t been able to sell, for better food and for more attentive service.

If just one Covid case were traced back to a contact someone had made in the Deli, we’d have to send staff home. If that happened, we haven’t got enough people trained and able to circulate to keep the shop open.

Mercifully, our customers’ loyalty and taxpayers’ generosity since Lockdown make us financially healthy enough not to be desperate for the business a full cafe re-opening might give us.

So right now, we’re changing almost nothing about the way we’ve been running the Deli. We’ll still sell the best range of groceries for miles around.

We’ll be reviewing this every week, and at some point we’ll certainly become Charlbury’s buzzing  hub again. But we don’t think now is quite the time.

We want to keep seeing our loyal customers and the new visitors  Charlbury’s been attracting. We’d rather not risk being forced to close